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We’re really excited, and it’s been phenomenally successful because one of the few things that we get is we can give a tool to property management. But you also recently emailed me and said you’ve added a new piece to that puzzle.

Basically, it’s a maintenance coordination tool and software. Keeping the property manager up to speed without them having to make phone calls back and forth to coordinate, confirm that it happened, make sure that the tenant’s happy. Property Meld is a great tool that coordinates repairs between maintenance or vendors, and tenants. We looked into what the implications and what tools were available for property managers to offload some of the work off of them, offload the phone calls and allow people to do more of a self-service. I had to wait on a phone call or a knock at the door. But it seemed everywhere I rent, the only thing I could do was submit a maintenance request. Ray: Actually, Property Meld, the way that I got involved into it is I basically started as an experience of being a tenant and renting and travelling across the country, and realizing out of all things that are self-service in this world, everything from scheduling and appointment with my car to get service, turning on utilities, mail forwarding, everything is self-service these days. Ray, can you give us a little bit of background on you and Property Meld? Jason: We’re gonna be talking with Ray about his company, Property Meld. You can create a little more space to get on more business and keep doing that. If you can offhand one piece, and maybe it’s property management maintenance coordination using a service like Property Meld, maybe it’s something else, you should do it. Business development, putting systems in place, sales, these sort of things growing the business. The main take away I want you to focus on is what’s the opportunity cost of trying to do everything in your business? The thing you should be focused on as a business owner is growth. Here’s Ray Hespen and I talking again about Property Meld. During the last interview I mentioned I didn’t have this feature of having a call center and now we can build phone calls, and I’d love to come back on.” He reached out to me and said, “Hey, Jason. In this episode, I bring Ray Hespen from Property Meld back on.

I’m your host, Jason Hull, the Founder of OpenPotion, GatherKudos, and of course, DoorGrow.

If that is you, be sure to subscribe and rate us in iTunes and join your fellow DoorGrow hackers online at, our free community for property management entrepreneurs. The DoorGrowShow is a podcast for residential property management entrepreneurs that are interested in growing their business and life. If this is your first time listening, then thanks for coming. Be sure to get a competitive advantage of getting more done with less. Why you should focus on technology & systems before incurring the expense of hiring. Why you should ask yourself if you would rather do maintenance coordination or spend that time growing your business? Their competition, including Night Tenders (now SuperTenders) & Appfolio’s maintenance. Can Property Meld actually save a property manager money?

How to find out more about Property Meld Is their call center is based in the US? How they represent your business to your owner/clients How they can help you improve your maintenance strategy and keep you informed Their typical 3-stage onboarding process Focusing only on maintenance makes them more efficient at it The importance of leveraging technology to keep staffing costs low. What impact does Property Meld have once implemented? How much can they actually take off a property manager’s shoulders? Exciting new announcement from Property Meld Take Our Property Meld Maintenance Quiz (and get 15% Off): You’ll Learn… Now you can hand off all of your property management maintenance coordination, calls, data entry, etc. In this episode, we revisit Property Meld with Ray Hespen after he reached out to let me know about some updates.

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